Tech & E-Commerce
Increase in SNAP Recipients Utilizing DoorDash for Grocery Deliveries
The growing number of stores accepting online delivery orders paid for with Supplemental Nutrition Assistance Program (SNAP) benefits has led to an increase in repeat customers ordering groceries through DoorDash, the last-mile delivery company reported on Monday.
Based in San Francisco, California, DoorDash conducted a survey of 2,633 customers using SNAP to pay for grocery deliveries and found that nearly half utilized the service more than once a month. Notably, one in ten SNAP beneficiaries reported using DoorDash five or more times within the same timeframe.
The survey revealed that 53% of customers using SNAP were aged between 18 and 34, with 82% identifying as female. Additionally, 35% reported having a mobility issue, disability, or chronic illness; 64% identified as people of color; 62% were parents or guardians of children under 18; and 52% reported a household income of under $25,000.
According to the report, 78% of survey respondents preferred using their SNAP benefits for grocery delivery rather than visiting a physical store. One respondent shared, “Being able to get grocery delivery with my SNAP benefits has been a game changer for me in the best ways. There’s no hassle of going down each aisle to find what I need. There’s no picking up things I don’t need or shouldn’t buy. There’s no hassle of toting a lot of groceries in the house. It’s convenient when I am busy or need a quick ingredient.”
Two out of five respondents cited their work schedules as a reason for using DoorDash delivery with SNAP, while 34% mentioned their caregiving responsibilities for children or elderly family members. Additionally, 12% of users noted that they utilize the service to gain more quality time with friends and family.
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