DoorDash Strengthens Safeguards for Alcohol Orders

DoorDash has enhanced its alcohol delivery process to prioritize safety and compliance. The improvements include advanced ID verification, geofencing high-risk locations, and protections for Dashers during deliveries. Key updates:

Enhanced ID Verification

• Four-Step Door Check: Combines digital and physical ID verification.
• Advanced Scanning Technology: Uses machine learning to detect fake IDs.
• Consumer Acknowledgment: Customers must confirm understanding of ID checks before ordering.
• Fraud Prevention: Fake ID users are blocked from future alcohol orders.

Support for Dashers

• Compliance Training: Modules teach Dashers how to manage alcohol orders, detect fake IDs, and identify intoxicated customers.
• Convenient Access: Training and delivery preferences are accessible via the Dasher App.
• Return Safeguards: Dashers are paid for incomplete trips, and ratings are unaffected.

Collaboration and Advocacy

• Partnerships with Responsibility.org and the International Alliance for Responsible Drinking (IARD) promote safety.
• Ongoing work with policymakers ensures compliance with state laws.

Jacob Moriello, DoorDash’s GM of alcohol and convenience, emphasized the company’s commitment to safety, calling these measures an effort to “lead the industry forward in responsible alcohol delivery.”

For more details, visit DoorDash News.